zaynahomestyle.com is dedicated to providing you with the best shopping experience for our Home Decor Products. We want you to be completely satisfied with your purchase, but we understand that sometimes things may not go as planned. Therefore, we have outlined our Return and Refund Policy below to ensure a smooth process for all our customers.

Returns

If you wish to return an item, please email us at [email protected] to initiate the return process. All returns must be requested within 30 days of receiving your order. Please make sure to include your order number and the reason for the return in your email. We will provide you with further instructions on how to return the item.

Please note that customers are responsible for the return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service to ensure the safe return of the item.

Refunds

Once we receive your returned item, our team will inspect it to ensure it meets our return criteria. If the item is in its original condition and packaging, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Please keep in mind that it may take some time for the refund to reflect in your account, depending on your financial institutions processing times.

Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item for a different one, we recommend returning the original item for a refund and placing a new order for the desired item on our website.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the item and packaging. We will work with you to resolve the issue promptly and provide a replacement or refund as needed.

For any other questions or concerns regarding our Return and Refund Policy, feel free to reach out to us via email. Our team is here to assist you and ensure your satisfaction with zaynahomestyle.com.